Terms & Conditions

1. Introduction

Welcome to CredHorizon. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions.

2. Services

CredHorizon provides healthcare credentialing services including payer enrollment, CAQH maintenance, primary source verification, and re-credentialing. All services are subject to applicable regulations and requirements.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Submit required documents in a timely manner
• Comply with all applicable healthcare regulations

4. Service Limitations

We strive to provide accurate and timely services; however:

• Approval timelines depend on third-party payers
• We do not guarantee approval outcomes
• Delays may occur due to external factors

5. Payments & Fees

All service fees must be paid as agreed upon before or during service delivery. Fees are non-refundable unless otherwise stated.

6. Confidentiality

We maintain strict confidentiality of your information and handle all data securely in accordance with industry standards.

7. Limitation of Liability

CredHorizon is not liable for:

• Delays caused by third-party organizations
• Denied applications by payers
• Indirect or consequential damages

8. Termination

We reserve the right to suspend or terminate services if terms are violated or false information is provided.

9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services indicates acceptance of any changes.

10. Contact Information

For questions regarding these terms, contact us at:
📧 Connect@credhorizon.com